SocialSignIn gives you the tools to implement social customer service across your enterprise, from within a platform that is tailored for customer care professionals
Gather and push real time editorial, blog or media content direct into your inbox from over 250 million sources worldwide, based upon sentiment, keywords, influence score or date. Combine this with our user friendly team and individual assignment features, you have the perfect system for multiple users to manage incoming messages from all of your accounts in one place on a large scale.
Our engagement reports help organisations to measure key metrics such as response times to monitor their teams’ performance and identify actionable ways to improve. Helping you to be confident that your customer care team will continuously improve and impress.
"What was so unique about SocialSignIn was the ability to report on revenue generated from specific social posts."