Training & Support

Industry-leading Client Services

Flexible service packages are available to ensure the partnership works in the best way for your organisation. A dedicated Client Success Manager helps your drive immediate and sustainable business impact from the SocialSignIn platform.

Real-time live chat UK support, multiple training options, expert social media advice, and the latest thought leadership and best practices content are provided as part of our service agreement and to help you achieve your social goals, faster.

Flexible Training Options

Whether you would prefer online or onsite training, we will put together a training programme that works around you, your schedule and the specific training needs of your users.


In-app tutorial videos keep your users moving and allow them to concentrate on their most important responsibilities, like acquiring and retaining customers.

Responsive Support

Our average response time for support enquiries is over an hour quicker than other platforms within the industry, according to data from customer service software provider Zendesk. Our UK-based support team are always always available via live chat, tweet, email or phone.