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Social media has quickly become a key customer service channel for leading brands. It is no longer just a channel to broadcast message about your business, instead users now see social channels as the first place to seek support or vent frustrations. Many organisations were caught...

As you will likely already know, organic reach has plummeted across Facebook, Twitter and the the other larger social networks over the past few years. From January 2016 to mid-July 2016, Facebook organic reach for businesses dropped by 52%. Late 2016, Twitter announced that it would...

Every marketeer or comms professional has experienced the nightmare of trying to find the right high quality stock photos quickly and cheaply. Imagery is a vital ingredient to any successful campaign, finding a compelling shot will drive engagement, clicks and traffic across every channel. However...