Virgin Trains partner with Social Customer Service Platform

Birmingham-based social media management platform, SocialSignIn, has taken on-board Virgin Trains as a client – helping them to continue to provide first-class customer care, amid a growing demand for social customer service.

 

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Manchester City Council

Manchester City Council, one of the UK’s most digitally-progressive local authorities, has partnered with leading social media management platform, SocialSignIn, to help them continue to harness social media to deliver services and engage with people.

 

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Cheshire West and Chester Council, Wulvern Housing and Cheshire Police drive social customer service in the public sector into the digital age!

 

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National Express & SocialSignIn shortlisted for Digital Customer Service Team of the Year!
Patisserie Holdings turn the heat up on social media

How Patisserie Holdings turned the heat up on social media to drive website traffic and create a large, loyal and engaging following.

 

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Transport staff get Social with Mobile updates on-the-go
SocialSignIn News

SocialSignIn helps the next generation of social media gurus prove that they could be the next APPrentice at a college workshop led by industry experts.

 

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SocialSignIn Bus
Social Media News

The Deltic Group, the UK’s largest late night entertainment operator and home to big brands like PRYZM, ATIK and Fiction, has announced another year of enormous growth and is celebrating retaining their position as industry leader.

 

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Social Media News
Social Media News

After years of watching other sectors take the lead, the power of social media to connect construction companies with their audience has now been fully-recognised, with Willmott Dixon just one example of using sophisticated platforms to enhance its digital presence.

 

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Social Media News
Social Media News

With social media being the perfect place to engage and interact with young adults, PRYZM, a popular string of nightclubs and one of the Deltic Group’s key brands, use their social accounts to strengthen their brand by creating a community of engaging, like-minded people.

 

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Social Media News
Social Media News

With a rapidly growing social fan base of over 1.2 million, The Deltic Group use SocialSignIn, a complete social solution for enterprise, to ensure that their community of clubbers stay happy and up-to-date with events and incentives on social, whilst keeping their brand protected and monitoring all activity.

 

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A winning partnership between Edgbaston Cricket Ground and social media management and monitoring company SocialSignIn has transformed how the Test venue engages with fans.

 

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Social Media News
Social Media News

Birmingham based SocialSignIn launches new mobile application to enable organisations to truly connect on a local level.

Until now, whether you are a chain of restaurants wanting to show your new menu to your eager customers, or a police officer wanting to engage with the local community whilst on the beat, large organisations have been hesitant to do this at a local level, instead wanting to control social channels from a central department.

 

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Innovation Birmingham Campus-based SocialSignIn‘s advanced social management dashboard has been adopted by all departments within Staffordshire Police, in order to facilitate wider engagement with local social media users.

 

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Social Media News
Social Media News
Social media dashboard company, SocialSignIn, have launched a brand new local social media app that aims to help businesses and organisations deliver localised social media content to customers by opening social channels to all of an organisation’s employees so they can become brand ambassadors. Every user of the app is given their own unique access with a full audit trail, providing organisations with the confidence to extend social media outside of their headquarters.

 

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What do you do when your flight to New York City is cancelled and the airline insists on rebooking you and your love on two separate flights? Or you are ready to watch the recording of “You’ve Got Mail” with your sweetheart and the picture starts pixilating? Or you have been waiting in line at the grocery store for a half-hour with a dozen roses in one hand and chocolates in the other?

 

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Social Media News
Social Media News

The economy is on the up and so it seems are many new companies in the West Midlands. Across the region orders are reported to be at a 16 year high. Birmingham is now the top start up location outside London, with more than 16,000 new companies in the last year.

 

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