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“SocialSignIn are a young, passionate and energetic team who are very responsive to changing customer trends, which really appealed to us as we wanted a future-proofed solution that would adapt as technology progresses.”
“We’re really excited about working with a forward-thinking partner like SocialSignIn. Our team has taken to the new platform overnight and this has been reflected in our KPI’s. We now have complete visibility across our entire social media operation and will use this to continuously improve our service.”
“SocialSignIn has helped us start bringing our social customer service vision to life. We have bold plans for the future and believe that we have found a platform that will keep up with our rate of change and that of our audience.”
“With SocialSignIn we now quickly and effectively resolve social queries without pushing them to another channel. Our customers have responded to this and we have seen our inbound Twitter messages grow from 2000 to over 7000 per month.”
“We have increased our socially driven website traffic by 500% over the past twelve months, doubled campaign engagement whilst saving four hours of scheduling time per campaign. We set KPI’s to respond to incoming queries within an hour a year ago and now we respond on average within 12 minutes during monitoring times.”
“Since utilising SocialSignIn, our followers have expanded, our klout score has improved, our referral traffic to our blog has increased and they have helped us to discover key characteristics of our social audience – which help us to plan campaigns more strategically.”
“SocialSignIn’s centralised inbox has enabled us to slash response times dramatically, allowing us to allocate additional resource to starting new conversations, resulting in both follower and engagement growth which are two of our key measures of success.”
“SocialSignIn has made a huge difference to our business and has had a real impact on revenues and people coming through the doors"